Privacy policy

2. Privacy Policy

B.T DZOWA & F.E DZOWA prioritizes your trust and is dedicated to protecting your personal data in strict compliance with applicable global privacy standards, including the Australian Privacy Principles (APPs) under the Privacy Act 1988, the General Data Protection Regulation (GDPR), and international e-commerce regulations. This policy describes how your information is gathered, utilized, and secured when visiting or ordering from q4bd01-ws.myshopify.com.

2.1 Information We Collect

To provide a smooth shopping journey and deliver your home hardware securely, we gather the following data categories:

  • Identity & Contact Information: Full name, delivery address, billing address, email address, contact phone number.

  • Financial & Billing Information: Payment card information, transaction references (encrypted via PCI-DSS compliant payment gateways).

  • Technical & Device Logs: IP address, device type, web browser, time zone, language settings, operating system.

  • Site Navigation & Preference Data: Browsing behavior, product views (shower heads, soap dishes), cart updates, session length.

2.2 Collection Methods

We collect data provided directly by you when filling out checkout forms, contacting customer service, or creating store accounts. Additionally, automated collection technologies—such as cookies, server logs, web beacons, and tracking pixels—gather technical interaction data as you navigate our store pages. Our store operates on the secure Shopify Inc. e-commerce infrastructure.

2.3 Use of Cookies

Our website utilizes necessary, performance, and analytical cookies:

  • Essential Cookies: Essential for maintaining shopping cart contents, securing customer login, and processing checkouts.

  • Analytics Cookies: Help us measure visitor interactions, site performance, and traffic sources to optimize product placement.

  • You can manage or disable cookies through your web browser preferences, though doing so may limit full functionality on our storefront.

2.4 Data Sharing with Trusted Service Providers

We do not sell, trade, or rent your personal information to third-party marketers. We share minimal necessary information strictly with authorized operational partners:

  • Hosting & Payment Infrastructure: Shopify Inc. and accredited payment gateways (Stripe, PayPal, credit card processing networks).

  • Logistics & Delivery Partners: National and international postal couriers (e.g., Australia Post, DHL, FedEx) required to deliver your physical parcel.

  • Legal Disclosures: Information may be disclosed if mandated by law, court order, search warrant, or to safeguard the legal rights, safety, and property of B.T DZOWA & F.E DZOWA and our customers.

2.5 International Data Management

Because our store utilizes cloud computing and global fulfillment networks, your information may be processed in servers located outside your home state or country (including Canada, the United States, and Australia). We implement legal safeguards to ensure all data transfers satisfy recognized global privacy standards.

2.6 Customer Rights & Data Controls

Depending on your location, you hold statutory rights regarding your personal information, including the right to request access, correct inaccurate data, request full data erasure, or opt out of promotional emails. To exercise these rights, submit your request to [email protected].